Data requests
How to ask what personal data we hold about you, or to have it deleted.
Making a request
- Email gizmonger@technobabble.hr with “Data request” in the subject.
- Say what you want: a copy, a correction or deletion.
- Tell us which app and which Jira site, Shopify store or Wix site it concerns.
We answer within one month (GDPR Art. 12). We may ask you to confirm the request from the email address it concerns. Requests are free.
What there is to find
- Clear Gadgets for Jira and the Wix apps (Blog TOC, Product Compare, Product Nav): we hold no data from these apps.
- Shopify apps: one session record per store (store domain, the app’s access and refresh tokens, scopes). No customer data.
- Support: emails you sent us (kept for two years).
- Technical access logs of this website and the Shopify app backends (IP address, time, request, browser user agent), kept for 30 days.
Data in your Jira site, Shopify store or Wix site is controlled by you and the platform; ask Atlassian, Shopify or Wix for that part.
Requests from Shopify
Our Shopify apps subscribe to Shopify’s mandatory privacy webhooks and handle them like this:
| Webhook | What we do |
|---|---|
customers/data_request | Acknowledge it. The apps hold no data about your customers, so there is nothing to export. If you ask us, we confirm this in writing to the store owner within 30 days. |
customers/redact | Acknowledge it. There is no customer data to delete. |
shop/redact | Sent by Shopify 48 hours after you uninstall. We delete everything we hold for the store (the session record), if anything is left after the uninstall. |
app/uninstalled | Delete the store’s session record right away. |
Requests that fail Shopify’s signature (HMAC) check are rejected and not acted on.
Atlassian and Wix
Clear Gadgets for Jira and the Gizmonger Wix apps store no personal data, so an account deletion at Atlassian or Wix leaves nothing to clean up on our side.
More: privacy policy.