Support

Email gizmonger@technobabble.hr. A person who builds the apps reads every message.

Email
gizmonger@technobabble.hr
Response time
We answer within two business days (Monday to Friday, Central European Time).
Languages
English, Croatian
Who gets support
Everyone using our apps, on free and paid plans.

Reporting a bug

Put the app name in the subject and include:

  1. Your Jira site URL (yoursite.atlassian.net), Shopify store (yourstore.myshopify.com) or Wix site URL.
  2. What you did, what you expected, and what happened instead.
  3. A screenshot, and for storefront or blog problems, the page URL and your theme name.
  4. Your browser, and whether the problem happens in a private window too.

Please don’t send passwords or API tokens. We never need them; if we need to look at your site, we’ll ask how you’d like to share access.

Security issues

Email gizmonger@technobabble.hr with “Security” in the subject. See security & data.

Self-help

Billing questions

Atlassian, Shopify and Wix bill for our apps. See pricing & billing; for invoices and refunds, the platform’s support can help directly, and we’re happy to help too.